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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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MrsTeresaRNesbitt Nesbitt

July 22, 2026

5  out of  5
rating by MrsTeresaRNesbitt Nesbitt
"The State Farm that cares."
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Patti Knutson

July 21, 2026

5  out of  5
rating by Patti Knutson
"They are always helpful when I have questions. They are very helpful when I ask them to go over my billing and coverage to save money where I can. They work on my time and never make me feel hurried to make a decision on coverage. Thank you Statefarm."
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David Hayman

July 20, 2026

5  out of  5
rating by David Hayman
"Very helpful amd easy to work with"
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Maddie Rider

July 16, 2026

5  out of  5
rating by Maddie Rider
"They are so nice and helpful."
We responded:
"Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're so glad to hear that you found our team nice and helpful, providing friendly, attentive service is always our goal.
We truly appreciate the opportunity to serve you and are here whenever you need us. Thank you for choosing our agency!"
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Sherry Cobb

July 13, 2026

5  out of  5
rating by Sherry Cobb
"During the loss of our home State farm insurance was wonderful getting us our money in helping out with everything we needed to build. Tracy Tally and the girls Sierra, Whitney and Rosa were phenomenal in getting things done. They explain everything so well to you. Couldn't ask for better and sweeter ladies than this. And Matt our adjuster through State farm was phenomenal as well. He got things done quickly and a very very nice man."
We responded:
"Thank you so much for taking the time to share your experience and for your heartfelt 5-star review. We know that experiencing the loss of your home is incredibly difficult, and it means so much to our entire team to know that we were able to provide support, guidance , and reassurance during such an important time in your life.
Siarra, Whitney and Rosio will be so grateful for your kind words. Our goal is always to be there for our customers, explain the process clearly, and help make a challenging situation a little easier. We're also thankful to hear that Matt, your State Farm adjuster, provided such excellent service and helped move things along quickly.
Thank you for trusting Tracy Talley State Farm during one of life's most unexpected moments. We truly appreciate your kind words and are honored to have been able to serve you and your family.
We're always here whenever you need us."
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Cloie Wilson

July 13, 2026

5  out of  5
rating by Cloie Wilson
"Very easy and friendly customer service. They always take care of our needs."
We responded:
"Thank you so much for your wonderful 5-star review! We're grateful for your kind words and are so happy to hear that you've had an easy and friendly experience with our team. Providing excellent customer service and taking care of our customers' insurance needs is always our top priority. We truly appreciate your trust in the Tracy Talley State Farm team and look forward to being her for you whenever you need us!"
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melissa bonner

July 13, 2026

5  out of  5
rating by melissa bonner
"Yes I really like the people they will work with in hard times never had that to happen before with other insurance companies I appreciate the goodness of this company"
We responded:
"Thank you so much for your thoughtful 5-star review! Your kind words truly mean a lot to our team. We're honored that you've felt supported during life's more challenging moments, because that's exactly what we strive to do for every customer. Knowing you've found a level of care and compassion that stands out from your past experiences with other insurance companies is the highest compliment we could receive. Thank you for trusting the Tracy Talley State Farm team. We're grateful for the opportunity to serve you and will always be here whenever you need us."
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Malory

July 7, 2026

5  out of  5
rating by Malory
"Hello, everyone, I had excellent service within my assistance in the Lavonia location. They help me get insurance with them as well in allowing me to have help in canceling with my previous insurance in not being able to get in touch with them myself because Direct Insurance would not answer the phone to cancel myself with Direct Insurance after previous phone calls. State Farm helped me and I received a lower price for my choice of insurance with them and I highly recommend giving them a call to help within your assistance. I wish you the best of luck like I had with State Farm. State Farm, thank you."
We responded:
"Thank you so much for your wonderful 5-star review and recommendation! We're delighted to hear that you had a excellent experience with our Lavonia office. It was our pleasure to help you find the right insurance coverage and make the transition from your previous policy as smooth and stress-free as possible. Thank you for choosing Tracy Talley State Farm, we're always here whenever you need us!"
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Cedric Williams

July 3, 2026

5  out of  5
rating by Cedric Williams
"I've been a State Farm customer for several years. At one point, I transferred my policies to another State Farm office, but I started having a frustrating issue with my Drive Safe & Save account. Unfortunately, I wasn't getting the help I needed there, so I reached out to the Lavonia office to see if they could help.

Even before my account was officially transferred back, Whitney immediately stepped in and started working on the issue. She didn't hesitate to help me, even though I wasn't yet a customer of their office again. That spoke volumes to me.

Once my account was transferred back, Whitney followed through on everything she promised. She contacted technical support on my behalf, coordinated with the IT team while I was at work, kept me updated throughout the process, and let me know exactly what information they needed from me. I was told the process could take up to 30 days, but thanks to Whitney's persistence and dedication, everything was resolved much sooner than expected.

Because of her hard work, my Drive Safe & Save issue was corrected before the end of the month, and my score returned to 100.

Customer service like this is hard to find. Whitney went above and beyond, and that's exactly why I decided to move my policies back to the Lavonia office. If you're looking for a State Farm office that genuinely cares about its customers and is willing to go the extra mile to help, I highly recommend this team. Thank you again, Whitney, for everything you did!

Sincerely,

Cedric J. Williams"
We responded:
"Thank you so much for taking the time to share your experience and for your incredible 5-star review. We truly appreciate your trust in choosing to bring your policies back to our office.
Whitney will be so grateful to read your kind words. Providing exceptional service and following through for our customers is something she takes great pride in, and we're thrilled she was able to help resolve your Drive Safe &Save issue so quickly. We know how frustrating technical issues can be, and we're glad Whitney's persistence, communication, and dedication made a difference.
Your decision to return to our Lavonia office means more than you know. Thank you for recognizing the care our team strives to provide every day. We look forward to serving you for many years to come and are always here whenever you need us.
Welcome back to the Tracy Talley State Farm family!"
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Jade Planet

June 29, 2026

5  out of  5
rating by Jade Planet
"Tosha was knowledgeable, very nice, and patient with all my questions. Best price ever on auto and renter's insurance!"
We responded:
"Thank you so much for the outstanding 5-star review! We're thrilled to hear that Tosha provided you with knowledgeable, patient and friendly service while helping answer all of your questions. It's great to know we were able to help you find excellent value on your auto and renters insurance. Your recommendation and trust mean so much to our team. Thank you for choosing Tracy Talley State Farm. We're here whenever you need us!"
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Gerry Blakeney

June 24, 2026

5  out of  5
rating by Gerry Blakeney
"We have been with Tracy Talley for years. The entire team is super helpful and friendly"
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Roger Bowie

June 24, 2026

5  out of  5
rating by Roger Bowie
"Outstanding customer service. Provided the information that I needed."
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Beverly S. Peacock Mccranie

June 22, 2026

5  out of  5
rating by Beverly S. Peacock Mccranie
"Tosha is very personal and has the sweetest voice! It is so easy to pay your bill over the phone! Enjoy the one on one human interaction!!!! Thank you Tosha for helping me today!!!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We are delighted to hear that Tosha provided such friendly, personalized service and made paying your bill quick and easy. We believe that genuine one-on-one interactions are important, and we're grateful that you appreciate that personal touch. We'll be sure to share your compliments with Tosha.
Thank you for choosing Tracy Talley State Farm, and we look forward to being here whenever you need us."
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Bill Halstead

June 18, 2026

5  out of  5
rating by Bill Halstead
"Always very easy to work with and helpful"
We responded:
"Thank you for the kind words and for taking the time to leave us a 5-star review! We're so glad to hear that your experience with our team has been easy and helpful. Providing friendly, reliable service is something we strive for every day, and we truly appreciate the opportunity to help with your insurance needs.
Thank you for being part of the Tracy Talley State Farm family."
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Merlin Yanori Barrera Guevara

June 17, 2026

5  out of  5
rating by Merlin Yanori Barrera Guevara
"En general me parece una de las mejores opciones en aseguradoras, por el precio y la atención."
We responded:
"Muchas gracias por la resena de 5 estrellas! Nos alegra mucho saber que nuestros precios y nuestra atencion a los detalles marcaron una diferencia par usted. Agradecemos sinceramente su apoyo y la oportunidad de atender sus necesidades de seguro.

Thank you for the wonderful 5-star review! We're so glad to hear that our pricing and attention to detail made a difference for you. We truly appreciate your support and the opportunity to serve you."
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Tracey Earley

June 17, 2026

5  out of  5
rating by Tracey Earley
"Most other companies and their agents try to only tie you into the most expensive policy they can, but Ms. Tracy's company worked hard to get me the cheapest policy with the biggest bang.
I would recommend them over all others."
We responded:
"Thank you so much for your thoughtful review and recommendation! We appreciate you trusting our team with your insurance needs. Our goal is always to help customers understand their options and find coverage that fits their needs and budget, not simply to sell a policy. We're grateful for the opportunity to serve you and are delighted to hear that you had such a positive experience with our office. Thank you for choosing Tracy Talley State Farm, and we look forward to being here whenever you need us."
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Shawna Jones

June 17, 2026

5  out of  5
rating by Shawna Jones
"Great"
We responded:
"Thank you for the 5-star review and for your kind works! It has been a pleasure getting to know you, and our team has enjoyed helping you with your insurance needs. We are grateful for the opportunity to serve you and look forward to being here whenever you need us. Thank you for choosing Tracy Talley State Farm."
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JazieL Villegas

June 17, 2026

5  out of  5
rating by JazieL Villegas
"The attention and the scale at which they resolve problems are top-notch—thank you very much, 5 stars."
We responded:
"Muchas gracias por la resena de 5 estrellas! Nos alegra saber que tuvo una experiencia excelente y que nuestro equipo pudo encargarse de todo rapidamente. Agradecemos mucho su apoyo y la oportunidad de atender sus necesidades de seguro.

Thank you for the 5-star review! We're so glad to hear you had an excellent experience and that our team was able to handle everything quickly for you. We truly appreciate your support and the opportunity to serve you."
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Amy Smith

June 16, 2026

5  out of  5
rating by Amy Smith
"Very helpful and accommodating!"
We responded:
"Than you for your 5-star review and for your kind words! We're delighted to hear that you found our team helpful and accommodating. Providing friendly, personalized service and making the insurance process as easy as possible are always our goals. We truly appreciate the opportunity to serve you and thank you for choosing Tracy Talley State Farm. We're here whenever you need us!"
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Larry Barnes Jr.

June 15, 2026

5  out of  5
rating by Larry Barnes Jr.
"Great service"
We responded:
"Thank you for the 5 stars! We value your support and are happy to know you had a positive experience with our office. Building lasting relationships and being there when our customers need us most is what we're all about. We appreciate your business and look forward to continuing to serve you."
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Tammie Thompson

June 12, 2026

5  out of  5
rating by Tammie Thompson
"Best insurance office ever!! Always super friendly and helpful"
We responded:
"A huge THANK YOU Tammie for your amazing feedback! We are thrilled to know we have been able to assist you with your insurance needs. We love working with you and look forward to continue working with you in the future."
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Talitha Darling

June 11, 2026

5  out of  5
rating by Talitha Darling
"My parents have been using this company for 10 years or so now. They are amazing! Tosha is super helpful, and informative. 10/10 would recommend Tracy Talley State Farm for all of your insurance needs!"
We responded:
"Thank you so much for your kind words and this 5-star review! It means a great deal to know that we have had the opportunity to serve your parents for more than a decade. We are thrilled to hear that Tosha has been so helpful and informative, as she is passionate about making sure our customers understand their coverage and feel confident in their insurance decisions.
Your recommendation means the world to all of us at Tracy Talley State Farm. We truly appreciate your support and look forward to continuing to serve you and your family for many years to come!"
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JanciLayne Herrington

June 11, 2026

5  out of  5
rating by JanciLayne Herrington
"Tosha Herrington is a wonderful agent. She has helped me so much! She walked everything through with me and made everything simple."
We responded:
"Thank you so much for your wonderful review! We are delighted to hear that Tosha was able to make the process simple and provide the guidance you needed. She truly enjoys helping others and takes pride in making sure our customers feel informed and comfortable every step of the way.
We appreciate your trust in Tosha and our entire Tracy Talley State Farm team. Thank you for allowing us to serve your insurance needs, and please know we're always here to help whenever you need us."
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Alison Singer

June 11, 2026

5  out of  5
rating by Alison Singer
"Everyone in this office is always so patient, kind, and helpful. They have met our needs for many years and will continue to do so. I do recommend their services."
We responded:
"Thank you so much for your kind words and for placing your trust in our team over the years. It means a great deal to know that our patience, kindness, and commitment to helping have made a positive difference for you and your family. Building lasting relationships and being there when our customers need us most is what we strive for every day. We truly appreciate your recommendation and look forward to continuing to serve your insurance and financial services needs for many years to come. Thank you for being part of the Tracy Talley State Farm family!"
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Kari Chala

April 20, 2026

5  out of  5
rating by Kari Chala
"Sierra was so easy to work with and she was so helpful. I’m so happy to be back at Statefarm🤗"
We responded:
"Thank you so much for your kind words and for the 5-star review! We’re thrilled to hear that Siarra made your experience so easy and helpful, that’s exactly the level of service we strive to provide every day.
Welcome back to State Farm! We’re truly grateful to have you with us again and look forward to being here whenever you need us."